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Terms of Use & Privacy Policy


Konica Minolta Business Solutions U.S.A., Inc. makes available information, materials, and products on this website ("Site"), subject to the following terms and conditions. By accessing this Site, you agree to the terms and conditions as outlined in this legal notice. Konica Minolta Business Solutions U.S.A., Inc. reserves the right to change these terms and conditions from time to time at its sole discretion.

Copyright; Limited License

You should assume that all material on this Site is protected by copyright unless otherwise noted and may not be used except as permitted herein. Except as specifically permitted herein, no portion of the information on this Site may be reproduced in any form or by any means without prior written permission from Konica Minolta Business Solutions U.S.A., Inc.

Use of Website Information

Except as otherwise indicated elsewhere on this Site, you may view, copy, print, and distribute documents available on this Site subject to the following conditions:

1. The document may be used only by individuals authorized by your contract solely for use in connection with the sale, distribution, maintenance and repair of products sold and distributed by Konica Minolta Business Solutions U.S.A., Inc. and may not be disclosed to any third party without the express written consent of Konica Minolta Business Solutions U.S.A., Inc.

2. The document may not be modified or altered in any way.

3. Any copy of the document or portion thereof must include the copyright notice above and this permission notice.

4. Konica Minolta Business Solutions U.S.A., Inc. reserves the right to revoke such authorization at any time, and any such use shall be discontinued immediately upon written notice from Konica Minolta Business Solutions U.S.A., Inc.

Documents specified above do not include the design or layout of this Site. Elements of this Site are protected by trade dress and other laws and may not be copied or imitated in whole or in part.

Legal Information

Konica Minolta Business Solutions U.S.A., Inc. reserves all rights to this Site, the contents, elements, and any information contained on this Site. You may not reproduce, copy, or redistribute artwork, design, editorial content, layout, logos, service marks, trademarks, and/or any content of this site without express written permission of an executive officer of Konica Minolta Business Solutions U.S.A., Inc. unless otherwise specified within this Site. Copyright © Konica Minolta Business Solutions U.S.A., Inc., located at 100 Williams Drive, Ramsey, NJ 07446, U.S.A.

Warranty Disclaimer

Konica Minolta Business Solutions U.S.A., Inc. attempts to provide accurate information, however, this Site and all documents, information and content are herein provided "as is" without warranty of any kind, express or implied. ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A USE OR PARTICULAR PURPOSE, AND/OR NON-INFRINGEMENT, ARE HEREBY EXPRESSLY DISCLAIMED.

Limitation of Liabilities

Under No Circumstance will Konica Minolta Business Solutions, U.S.A. Inc. be liable to any person or persons or business entity for any direct, indirect, special, incidental, consequential, or other damages based on any use of this site or any other website to which this site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information.

Pricing Disclaimer

If there is a discrepancy between the prices on the website and the prices of the master contract between Konica Minolta Business Solutions U.S.A., Inc. and the customer, the contract prices will always take precedent.

Trademark Information

The trademarks, logos, and service marks ("Marks") displayed and/or listed on this Site are the property of Konica Minolta Business Solutions U.S.A., Inc. and/or Konica Minolta Holdings, Inc., their affiliates, or other third parties. You are not permitted to use the Marks without the prior written consent of the trademark owner or such third party, which may own the Marks.

Nothing contained on the Site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of the trademark owner or such third party.

Konica Minolta, Konica, Minolta, the essentials of imaging, bizhub, magicolor, pagepro, pagescope, ondemand publisher, ondemand SMB series, clean planet program, bizhub v-care, printgroove, docubreeze, dispatcher, scantrip, e Emperon driven!, color force, simitri, IP connexion, locolingo, force color, distrubutech, force 60, flowright, imageserver, Q form, crown admin, crown, outward, the net document experts, prizmlaser, ePware.

Minolta, Minolta and Design, Minolta (logo), Minolta (stylized), Min"o"lta, MinoltaCare, MinoltaCare & Design, Minolta Contact Sheet, MinoltaExchange, Minolta Mirror, M. MIR"R"O, Minolta Master & Design, Activa, AF-Tele, APZ, Auto Bello, Beam, BF, BookPro, CLE, ContactSheet, CS-PRO & Design, DAR, DPCS, Dialta, DocX, DR, EDH, EP, Elecrobond, Electroflash, EPIC, Face-Up Digital, Freedom Holiday, Focus Free, GMAP, GMAP Genuine Minolta Aftermarket Products (& Design), Improve Your Image, "Kite Mark" (Color), L'Aimie, LDD, Linear Direct Drive, Mark II, MD, MD Rokkor-X, Memory Maker, M., MIMS, MI3MS, Microdax, MicroSP, "M"IN"CAR", MPS, MS, MT, Multi-Mode, Only From The Mind Of Minolta, Pagescope, Pageworks, PCW, Pi, PS, Pulsox, RD, Realtone, RF, Rokkor, SDH, Sightseer, Silver Streak, Simul-Color, SPAD, Symbol, Symbol M., Talker, There's No Image We Can't Improve, TLC & DES., Unlimited Edition, Varisoft, Vectis, VFC, Vivid, Weathermatic, Weathermatic Dual, XD, XG, Xtreem, X-700, 3000i, 5000, 7000, 9000, Gemnistar, Mediaglobe, Spectramagic, Drypro, Ique, Regius, PrintLink, Xpress CR, Duros, OLH, Sahara, Tetrastige, Replica, Replica News.

Governing Law and Jurisdiction

This Site (excluding linked sites) is controlled by Konica Minolta Business Solutions U.S.A., Inc. from its offices within the state of New Jersey, United States of America. By accessing this Site, you and Konica Minolta Business Solutions U.S.A., Inc. agree that all matters relating to your access to, or use of, this Site shall be governed by the statutes and laws of the state of New Jersey, without regard to the conflicts of laws principles. Konica Minolta Business Solutions U.S.A., Inc. makes no representation that materials on this Site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with local laws.

Product Availability

Although availability may be indicated on the Site, we cannot guarantee product availability and products may not be available for immediate delivery. Although we try to offer only items that are in stock, we reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

Compliance With Laws

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of this Site and your purchase of products or services through this Site. You also agree to comply with any terms and conditions imposed by the Participating Addendum to the WSCA Contract that you execute. We may, in our sole discretion, report actual or perceived violations to law enforcement or appropriate authorities. If we become aware, through a complaint or otherwise, of any potential or suspected violation of these Terms and Conditions or the Privacy Policy, we may (but are not obligated to) conduct an investigation to determine the nature and extent of the suspected violation and the appropriate enforcement action, during which investigation we may suspend services to any customer being investigated and/or remove any material from our servers. You agree to cooperate fully with any such investigation. You acknowledge your understanding that violations of the Terms and Conditions or the Privacy Policy could be subject to criminal or civil penalties.

You agree and represent that you are buying only for your own internal use only, and not for resale or export. KONICA MINOLTA has separate terms and conditions governing resale of Product by third parties and transactions outside the United States. If you intend to export the Products you purchase, you must notify KONICA MINOLTA in writing of your intent and comply with all applicable laws and regulations including, but not limited to the U.S. Export Administration Regulations. You may be required to obtain an export license or make certain declarations to the U.S. Government regarding the products being exported.


All software is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such license agreement. Title to software will remain with the applicable licensor(s).

Termination of Usage

KONICA MINOLTA reserves the right to terminate or suspend your access to or use of all or part of this Site, without notice, for any conduct that we believe is disruptive to this Site or is in violation of any applicable law or these Terms and Conditions.


You agree that you will not misuse or abuse account access and passwords. You agree that you will only use your password and that you will take all reasonable precautions to protect its secrecy.

Warranty Information and Limitation of Liability

On-Site Limited Warranty

KONICA MINOLTA warrants products covered under the On-Site Limited Warranty against defects in materials and workmanship for a period as stated below by model, from the date of purchase by the original end user. During this warranty period, we will either repair or replace products or components that prove to be defective. On-site warranty repairs will be performed at the installation site. Response to requests for warranty repairs will be dispatched by the next business day.

Exchange Limited Warranty

KONICA MINOLTA warrants products covered under the Exchange Limited Warranty against defects in materials and workmanship for a period as stated below by model, from the date of purchase by the original end user. During this warranty period, we will replace products that prove to be defective.

Preventive maintenance services are not covered by these warranties.

magicolor 2400W1 yearExchange
magicolor 2430DL1 yearExchange
magicolor 24501 yearExchange
magicolor 2480MF1 yearExchange
magicolor 2490MF1 yearExchange
magicolor 2500W1 yearExchange
magicolor 2530DL1 yearExchange
magicolor 2550EN1 yearExchange
magicolor 2550DN1 yearExchange
magicolor 5430DL1 yearExchange
magicolor 5440DL1 yearExchange
magicolor 54501 yearExchange
magicolor 74501 yearOn-Site
magicolor 33001 yearOn-Site
pagepro 1350w1 yearExchange
pagepro 1350wn1 yearExchange
pagepro 1380mf1 yearExchange
pagepro 1390mf1 yearExchange
pagepro 1400w1 yearExchange
pagepro 91001 yearOn-Site

Exclusions to On-Site and Exchange Warranties

The warranties on our products do not apply to defects that result from any of the following:

  • Usage of non supported print media
  • Improper or inadequate maintenance by customer
  • Use of customer supplied software or interfaces
  • Unauthorized modification or service
  • Operation outside of the environmental specifications for KONICA MINOLTA Products
  • Duty cycle abuse (see note below*)
  • Use of non-consumables (see note below**)
  • Normal wear and tear
  • Improper Site Preparation

*Operating KONICA MINOLTA Products beyond the limit of its monthly duty cycle will be regarded as duty cycle abuse and any repairs related to excessive use will be billed for at time and materials rates.

**The use of non-KONICA MINOLTA consumables will not, by itself, affect your warranty. If a failure or damage to the KONICA MINOLTA Products is found to be directly attributable to the use of non-KONICA MINOLTA consumables or supplies, KONICA MINOLTA will not repair the product without charge. Charges will apply to any repairs required for that particular failure or damage.

Disclaimer and Limitation of Liability as to this Site

This Site and the materials therein are provided "AS IS." We make no representations or warranties, either expressed or implied, of any kind with respect to this Site, its operations, contents, information or materials. We Expressly Disclaim All Warranties, Express Or Implied, Of Any Kind With Respect To This Site Or Its Use, Including But Not Limited To Merchantability And Fitness For A Particular Purpose.

You agree that we, our directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content, or use of this Site. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages, damages for loss of profits, revenue, data and use, incurred by you or any third party, whether in an action in contract or tort, arising from or related to your access to, and use of, this Site or any other hyper-linked Web site.

The remedies set forth in this Agreement shall apply even if such remedies fail their essential purpose.

Copyright and Trademark Notice

All content included on this Site, including all text, graphics, logos, button icons, images, digital downloads, data compilations, and software (and the compilation of such content), is the property of KONICA MINOLTA HOLDINGS, INC and it affiliates

All marks indicated as registered on this Site are registered trademarks of KONICA MINOLTA KONICA MINOLTA HOLDINGS, INC and it affiliates.

Applicable Law

Your use of this site or purchase of any Product acknowledges your consent that any legal action brought against KONICA MINOLTA shall be governed by the laws of the State of New Jersey. You agree that the sole jurisdiction and venue for any litigation arising from or related to your use of this Site shall be an appropriate federal or state court located in Bergen County, Ramsey. We make no representations that the content in this Site is appropriate for access outside the United States. Those who choose to access this site from outside the United States do so at their own risk and are responsible for compliance with local laws and are strictly prohibited from purchasing products from this Site.

Waiver of Jury Trial

Your acceptance of any Product purchased from KONICA MINOLTA shall signify your consent to the waiver of any right to a trial by jury and your acknowledgement that a bench trial shall be the recourse for any dispute arising from or relating to this Agreement. KONICA MINOLTA shall also waive its right to a trial by jury and hereby acknowledges that a bench trial shall be the recourse for any dispute arising from or relating to this Agreement.


If any provision or provisions of these Terms and Conditions shall be held to be invalid, illegal, or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law and the validity, legality, and enforceability of the remaining provisions shall not be affected thereby. Products purchased or received under these Terms and Conditions are subject to export laws and regulations of the United States. The products offered here are solely for the use of our customers. You may not assign your rights or obligations under these terms and conditions without our express written consent.

Other Terms and Conditions

The foregoing terms and conditions apply unless the customer has signed a separate formal purchase agreement with us in writing, in which case the separate agreement shall govern.

This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and KONICA MINOLTA.



At Konica Minolta Business Solutions U.S.A., Inc., we take the issue of privacy seriously. Konica Minolta Business Solutions U.S.A., Inc. will not sell, distribute, barter, or transfer any personally identifiable information obtained from a visitor to this Site to any third party. The information is solely for use by Konica Minolta Business Solutions U.S.A., Inc. Konica Minolta Business Solutions U.S.A.; Inc. gathers information about this Site's visitors in order to offer compelling and easily accessible content while providing personal privacy protection. We will not make your e-mail address or other information available to any other companies or organizations without your prior consent.

KONICA MINOLTA may from time to time revise this Privacy Policy. You should periodically visit this page so that you are aware of any changes, revisions or deletions.

By using this Site, you agree to the terms and conditions set forth in this Privacy Statement as well as the Terms and Conditions of this Site, including all limitations of damages provisions. Your use of this site also indicates your consent to the collection and use by KONICA MINOLTA of the information as set forth in this Internet Privacy Statement. Furthermore, by using this Site, you agree to be bound by any revisions or changes to this Internet Privacy Statement in effect at the time of your use.

What Information is collected and how is it Used?

Information collected by KONICA MINOLTA through this Site is only used for the express purposes of processing your orders, advising you of an order's status, compiling statistical data in an effort to improve our site and to send you promotional newsletters and offers.

When you place an order using this Site, we collect such information from you as is necessary to process your order and deliver your purchase to you. We will collect your name, mailing address, telephone number, credit card number, product selection, e-mail address, URL and IP addresses. Before submitting your order, you will have an opportunity to review your order form to ensure its accuracy and to make any revisions or changes. This information will also be used to advise you, upon request, of an order's status.

Personal information such as your name, mailing address, e-mail address and phone number may also be collected and stored if you correspond with us or enter into contests or sweepstakes, or complete an on-line survey or poll

We also collect broad demographic information and other information necessary to improve our Site and our system administration. Such information may include your IP address, information regarding the browser you use and the pages you visit. We also monitor and collect information on traffic patterns on this site and analyze the data we collect to understand and recognize the different trends of the users of this site.

From time to time, KONICA MINOLTA may use the information it collects to offer electronic newsletters and promotional offers to our prior customers. You will always be able to ask us to remove your name from our mailing lists and we will promptly do so.

Sharing of Information

KONICA MINOLTA only shares or distributes information it collects as necessary to process your order. We do not sell trade or rent information that identifies you to others.

We use a credit card processing company to bill purchasers of products from the site. We share with the credit card processing company only the information necessary to complete the credit card processing.

Additionally we may also use outside suppliers and/or delivery companies to assist us in delivering and fulfilling orders. We will share with them only the information necessary to complete these functions.

KONICA MINOLTA may release information collected on this Site, including account information, when we feel that such a release is reasonably necessary to enforce or apply the terms and conditions of this site. We may also provide personally identifying information if we believe we are required by law or legal process to do so and to protect and defend the rights and safety of our site and its users. This may include exchanging information with other companies for purposes of fraud and credit risk reduction.


KONICA MINOLTA takes strong precautions to protect the information of the users of our Site. Sensitive information collected is protected both on-line and off-line.

KONICA MINOLTA employs a variety of technical solutions to protect your personally identifying and other sensitive information. Sensitive Information is encrypted and protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. Off-line, we maintain sensitive information in a restricted section of our offices and only those employees who need such information to perform a specific duty are granted access to the personally identifying and sensitive information.

KONICA MINOLTA makes no representations or warranties with respect to its services, products or the work product hereunder, either express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose. You, by using this site, acknowledge your understanding that there may be security breaches in the field of electronic commerce and you agree that KONICA MINOLTA shall have no liability in connection with any security breaches, except those arising from KONICA Minolta's own negligence. KONICA MINOLTA shall have no liability for consequential, exemplary, special, indirect, incidental or punitive damages (including without limitation loss or revenue or profits) or for loss of the transmission of information or data arising out of or in connection with this site, even if we have been advised of the possibility of such damages.

Opting Out and Updating Information

In case you wish to take your name off a mailing list, or want to otherwise update or delete your information, you may request to do so at any time. Upon receipt of such a request, KONICA MINOLTA will make a sincere effort to promptly remove or update your personal information. KONICA MINOLTA will also remove your personal information, upon request, from its mailing lists and promotional offer lists.

If you wish to update or delete any of your personal information, please advise KONICA MINOLTA by letter to the address below or send an email to

Konica Minolta Business Solutions U.S.A., Inc.

Attn: Marketing Department

100 Williams Drive

Ramsey, NJ 07446


Cookies are small text files stored on your system. From time to time, KONICA MINOLTA may employ the use of cookies to identify you and to improve our Site. You can change your browser to notify you about cookies so that you can choose to accept the cookie or not. At times, if you do not accept a cookie, you may not be able to access a Web page. If you want to accept a cookie, you can later delete it from your window\cookie directory. On the Site, we may use "cookies" so you can conduct business more efficiently. We are not extracting information other than what you are entering yourself; we are merely keeping track of it during your experience. Konica Minolta Business Solutions has no desire or intent to infringe on your privacy while using this Site.

©2019 Konica Minolta Business Solutions, U.S.A., Inc.